Customer Resources
Our new Customer Portal is now live
Did you know, our new Customer Portal is now live?
With additional functionality and secure log in, you can now track your technician or check consumable orders without having to pick up the phone.
Why not take a look at portal.arenagroup.net
Customer Support
General Queries / Account Requests
0344 863 8000 / info@arenagroup.net
Support for EDM (Scanners and mstore):
0344 863 8010 / EDMsupport@arenagroup.net
Support for MFDs and Printers:
0344 863 8008 / service@arenagroup.net
Support for Print Management Solution:
0344 863 8008 / helpdesk@arenagroup.net
Remote Desktop Support
AnyDesk and ISL Light allows our Support Technicians to remotely view your computers desktop.
Customer Satisfaction
Customers are regularly asked to rate each area on a scale of 1-5. A score of 3 or above represents satisfaction. Dissatisfied customers are contacted and efforts are made to resolve their issues.
99.39%
SATISFACTION
Competency and helpfulness of Engineer
Let The Board Know
Arena's management team welcomes feedback from customers so if you have something to let us know please visit our feedback page.
Case Studies
"Without mstore we would need to employ around 30 people worldwide to collate all the correct documents for every product we ship."
- Owen Clark, IS Manager
© 2018 Arena Group Ltd | Cookies & Privacy | Terms of use
The Arena Group comprises: Arena Group Holdings Limited, a company registered in England and Wales (with registered company number 03735943 and VAT number 734562528) and its subsidiary company: Arena Group Limited a company registered in England and Wales (with registered company number 02168309 and VAT number 458238033). The Registered office of all Arena Group companies is Armitage House, Thorpe Lower Lane, Robin Hood, Wakefield, WF3 3BQ. Authorised and regulated by the Financial Conduct Authority for credit-related regulated activities.